Questão FC277326
Brazil says it is banning the sale of iPhones which do not include a power adapter. In a statement on Tuesday, Brazil's Ministry of Justice and Public Security said it has fined Ap
Questões sem classificação de assunto (Língua Inglesa (Inglês))
IDECAN · 2022
Brazil says it is banning the sale of iPhones which do not include a power adapter.
In a statement on Tuesday, Brazil's Ministry of Justice and Public Security said it has fined Apple 12.275 million reais (£2.04m).
Brazilian consumer agency Senacon said Apple's decision not to include power adapters with new iPhones discriminates against consumers by selling an "incomplete product"
. Apple will appeal against the ban.
The company told Reuters in a statement it would work with Brazilian authorities to "resolve their concerns," but added it has previously won several court rulings in Brazil on the issue.
"We are confident that our customers are aware of the various options for charging and connecting their devices," Apple said.
The fine and ban on sales of iPhones without USB power adapters was announced a day before Apple showcased its new iPhone 14, 14 Pro and Apple Watch Ultra.
São Paulo's consumer protection agency fined Apple £2m last year, saying the sale of iPhone 12 and every model since then, violates consumer law because they don't come with chargers.
Pulling the plug
Apple stopped including power adapters and headphones in iPhone boxes with the launch of iPhone 12 in 2020.
It said the move, which came after first ditching power adapters from new Apple Watch boxes, would help reduce Apple's carbon footprint, by making packaging smaller.
"Sometimes it's not what we make, but what we don't make that counts," said Lisa Jackson, Apple's vice-president of environment, policy and social initiatives, at Apple's 2020 September keynote.
She added there were already more than two billion official Apple power adapters out in the world.
Senacon, which launched its case against the move last year, said Apple's arguments for removing USB power adapters from iPhone boxes on sustainability grounds were "not enough".
It said there was no evidence that removing chargers had environmental benefits.
According to Brazil's Justice Ministry, Senacon said the company could have considered alternatives to reducing its environmental impact that would not place the burden on consumers – such as adopting USB-C cables and chargers to reduce e-waste.
The European Union provisionally agreed on plans to enforce a common USB-C charging cable for portable electronic devices earlier this year.
(<https://www.bbc.com/news/technology-62833037> (adapted))
From the sentence “We are confident that our customers are aware of the various options for charging and connecting their devices” it is possible to say that
- Apple has a unique repair program, offering customers additional options for the most common out-of-warranty iPhone repairs.
- the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested.
- Apple believes their clients are familiar with several alternatives to deal with the ditching of chargers and adapters from devices’ boxes.
- when a repair is needed, a customer should have confidence the repair is done right by Apple Authorised Service Providers (AASPs).
- Apple will provide more independent repair businesses with the same genuine parts, tools, training, repair manuals and diagnostics as its Apple Authorised Service Providers (AASPs).
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Comentário do professor
"We are confident that our customers are aware of the various options for charging and connecting their devices" expressa, de forma direta, a posição da Apple: ela acredita que seus clientes já conhecem alternativas para carregar e conectar os iPhones sem o carregador na caixa.
Do trecho decorre a ideia de familiaridade: a empresa pressupõe que consumidores sabem usar cabos e adaptadores já existentes, carregamento sem fio, ou adquirir carregadores avulsos/terceiros. Trata‑se de uma afirmação de convicção institucional, não de apresentação de provas.
Portanto, a alternativa resume corretamente a inferência linguística do enunciado: Apple acredita que os clientes estão cientes de várias opções para contornar a ausência de carregadores.
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