Read the second part of the article. What do we learn from the experience of using ChatGPT?

Read the second part of the article. What do we learn from the experience of using ChatGPT?

Bing A.I., which I’ve had the chance to test-drive in recent weeks, is essentially ChatGPT hooked up to Microsoft’s search directory. Using it is like talking to a very powerful librarian whose purview is the breadth of the Internet. The old search experience is almost second nature to today’s Internet users: enter relevant keywords into Google, press Enter, and sift through the list of links that show up on the results page. Then click through to find the info you’re looking for. If you don’t find it, perhaps return to the Google Search page and tinker with your keywords to try again. With Bing A.I., Web sites are the source material, not the destination, and results are produced through what Danzico called a “co-creation process” between user and bot. I asked it which toaster Wirecutter recommended, and within a few seconds, and without ever leaving the Bing A.I. page, I had a digest of reputable devices. The chatbot wouldn’t tell me precisely which one to buy, however. “I can’t make decisions for you because I’m not a human,” it said.

In some ways, a Bing A.I. user has more agency than a user of Google Search. You communicate not in isolated keywords but in straightforward sentences, and you can narrow or refine your query results by asking the machine follow-ups. If you request an itinerary for a trip to Iceland, for instance, and then ask, “What time does the sun set there?” the bot will understand which “there” you’re referring to. But, in other ways, the Bing user is more limited and passive, encouraged to let the machine decide which information is worthwhile rather than doing any searching on their own. “It’s your travel guide, your bank, your confidante, your guide,” Danzico said. The “conversation mode” interface—a single chat box on top of a gentle color gradient—reflects that one-stop-shop objective. Where using Google Search sometimes feels like engineering the right equation to solve a problem, using Bing A.I. is a bit like a series of text-message conversations. It even punctuates answers with a smiling, blushing emoji: “I’m always happy to chat with you. ��,” it told me.