Questão FC669477
Text for item. Effective digital public services, or eGovernment, can provide a wide variety of benefits. These include more efficiency and savings for governments and businesses,
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QUADRIX · 2025
Text for item.
Effective digital public services, or eGovernment, can provide a wide variety of benefits. These include more efficiency and savings for governments and businesses, increased transparency, and greater participation of citizens in political life. ICT (information and communication technology) is already widely used by government bodies, but eGovernment involves more than just the tools: it involves rethinking organisations and processes, and changing behaviour so that public services are delivered more efficiently to people. Implemented well, eGovernment enables citizens, enterprises and organisations to carry out their interactions with government more easily, more quickly and at lower cost. The potential cost savings are massive. In Denmark, electronic invoicing saves taxpayers €150 million a year and businesses €50 million a year. If introduced across the EU, annual savings could exceed €50 billion. Meanwhile, in Italy e‑procurement systems cut over €3 billion in costs.
Cross‑border digital public services allow people to move freely in the EU. Whether moving for work or family, you can easily deal with public services outside your home country.
As part of its strategy, the European Commission is taking concrete actions for the development of cross‑border digital public services. These include, but are not limited to, the creation of European interoperable platforms such as a common framework for citizens’ electronic identity management, and the fostering of innovation through funding of large‑scale pilots.
Guidelines are available on how to make better use of open standards for ICT systems of public authorities in order to avoid dependencies on certain suppliers of ICT systems.
Internet: <commission.europa.eu> (adapted).
Read the text and judge the item below.
According to the text, the eGovernment offers financial benefits only to governments.
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eGovernment não oferece benefícios financeiros apenas aos governos. O texto afirma explicitamente que as vantagens incluem mais eficiência e poupanças para governos e empresas, além de maior transparência e maior participação dos cidadãos.
Como exemplos concretos, o texto cita que na Dinamarca a faturação eletrónica poupa €150 milhões por ano aos contribuintes e €50 milhões às empresas, e que, na Itália, sistemas de apreçamento eletrónico reduziram mais de €3 bilhões em custos. Ademais, os serviços públicos transfronteiriços facilitam a vida dos cidadãos que se deslocam entre países.
Portanto, a afirmação é incorreta porque o texto demonstra benefício compartilhado entre governos, empresas e cidadãos, e não exclusivo aos governos.
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